{"id":3631,"date":"2025-11-18T16:20:33","date_gmt":"2025-11-18T16:20:33","guid":{"rendered":"https:\/\/www.simtaly.com\/?page_id=3631"},"modified":"2025-11-28T22:59:19","modified_gmt":"2025-11-28T21:59:19","slug":"i%cc%87ade-poli%cc%87ti%cc%87kasi","status":"publish","type":"page","link":"https:\/\/www.simtaly.com\/tr\/i%cc%87ade-poli%cc%87ti%cc%87kasi\/","title":{"rendered":"\u0130ade Politikas\u0131"},"content":{"rendered":"
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\u0130ade Politikas\u0131<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Para \u0130adeleri ve \u0130ptaller<\/h3>

Her m\u00fc\u015fterimiz i\u00e7in sorunsuz, g\u00fcvenilir ve adil bir deneyim sunmay\u0131 hedefliyoruz.<\/p>

Hangi \u00fcr\u00fcnler iade edilebilir?<\/h4>

eSIM hen\u00fcz etkinle\u015ftirilmedi\u011fi s\u00fcrece, sat\u0131n alma tarihinden itibaren alt\u0131 (6) ay i\u00e7inde sorgusuz sualsiz garantimiz ile para iadesi talebinde bulunabilirsiniz.<\/p>

Bir eSIM, desteklenen herhangi bir a\u011fa ilk kez ba\u011fland\u0131\u011f\u0131nda etkinle\u015ftirilmi\u015f say\u0131l\u0131r. Etkinle\u015ftirmeden sonra kullan\u0131lm\u0131\u015f olarak kabul edilir ve normalde para iadesi i\u00e7in uygun de\u011fildir.<\/p>

Ancak, aktivasyondan sonra teknik sorunlar ya\u015farsan\u0131z (\u00f6rne\u011fin, eSIM gitti\u011finiz \u00fclkede desteklenen a\u011fa ba\u011flanamazsa) destek ekibimizle ileti\u015fime ge\u00e7erek k\u0131smi veya tam para iadesi talep edebilirsiniz. Sorunu adil bir \u015fekilde \u00e7\u00f6zmemize yard\u0131mc\u0131 olmak i\u00e7in sorunu g\u00f6steren kan\u0131tlara (ekran g\u00f6r\u00fcnt\u00fcleri, cihaz bilgileri veya hata mesajlar\u0131 gibi) ihtiyac\u0131m\u0131z vard\u0131r. Teknik sorunlar nedeniyle para iadesi talebinde bulunmadan \u00f6nce, sorunun olas\u0131 \u00e7\u00f6z\u00fcm\u00fc i\u00e7in teknik destek ekibimizle sohbet veya e-posta yoluyla ileti\u015fime ge\u00e7meniz gerekir.<\/p>

Zaman \u00c7er\u00e7evesi<\/h4>

\u0130ade veya de\u011fi\u015fim i\u015flemleriniz 14 g\u00fcn i\u00e7inde ger\u00e7ekle\u015ftirilecektir.<\/p>

Geri \u00f6deme s\u00fcreci<\/h4>

Tam veya k\u0131smi geri \u00f6deme talep etmek i\u00e7in l\u00fctfen support@simtaly.com adresine geri \u00f6deme talep eden bir e-posta g\u00f6nderin. L\u00fctfen sat\u0131n alma tarihi ve saatinin yan\u0131 s\u0131ra sat\u0131n alma i\u015fleminde kullan\u0131lan e-postay\u0131 da belirtin. Sat\u0131n alma i\u015flemi birden fazla \u00fcr\u00fcn i\u00e7eriyorsa, l\u00fctfen iade edilmesini istedi\u011finiz \u00fcr\u00fcnleri belirtin. eSIM zaten etkinle\u015ftirildiyse, l\u00fctfen ortaya \u00e7\u0131kan sorunlar\u0131 g\u00f6steren kan\u0131tlar\u0131 ekleyin.<\/p>

Onaylanan t\u00fcm iadeler orijinal \u00f6deme y\u00f6ntemine yap\u0131lacakt\u0131r. Para iadesinin onaylanmas\u0131 halinde ilgili eSIM'in ba\u011flant\u0131s\u0131 kesilecektir.<\/p>

De\u011fi\u015fimler<\/h4>

Sat\u0131n alma tarihinden itibaren 6 ay i\u00e7inde eSIM iade edilebilir veya ayn\u0131 fiyattaki ba\u015fka bir \u00fcr\u00fcnle de\u011fi\u015ftirilebilir. Yeni \u00fcr\u00fcnle fiyat fark\u0131 varsa, fazla \u00f6denen tutar orijinal \u00f6deme y\u00f6ntemine iade edilir veya eksik \u00f6denen tutar\u0131n yeni \u00fcr\u00fcn teslim edilmeden \u00f6nce m\u00fc\u015fteri taraf\u0131ndan \u00f6denmesi gerekir.<\/p>

\u00dccretler<\/h4>

\u0130ade talebinde bulunmak veya iadeyi i\u015fleme almak i\u00e7in herhangi bir ek \u00fccret talep ETM\u0130YORUZ.<\/p>

\u0130leti\u015fim<\/h4>

Amac\u0131m\u0131z, her m\u00fc\u015fterinin kendini g\u00fcvende ve iyi bak\u0131lm\u0131\u015f hissetmesini sa\u011flamakt\u0131r. M\u00fcmk\u00fcn olan en iyi al\u0131\u015fveri\u015f deneyimini sunmak i\u00e7in gerekti\u011finde adil ve makul \u00f6d\u00fcnler vermeye kararl\u0131y\u0131z. Her t\u00fcrl\u00fc sorunuz i\u00e7in bize e-posta yoluyla ula\u015f\u0131n support@simtaly.com<\/a>.<\/p>

Politika G\u00fcncellemeleri Feragatname<\/h4>

Bu politikay\u0131 zaman zaman g\u00fcncelleyebiliriz. L\u00fctfen bir iade i\u015flemi ba\u015flatmadan \u00f6nce en son s\u00fcr\u00fcm\u00fc inceleyin.<\/p>

Ba\u015fka sorular\u0131n\u0131z varsa, l\u00fctfen bizimle ileti\u015fime ge\u00e7mekten \u00e7ekinmeyin:<\/h4>

E-posta:<\/strong> support@simtaly.com<\/a>
WhatsApp Canl\u0131 Sohbet:<\/strong> +16505474744<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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