{"id":1427,"date":"2025-09-12T09:09:38","date_gmt":"2025-09-12T09:09:38","guid":{"rendered":"https:\/\/www.simtaly.com\/?page_id=1427"},"modified":"2025-11-25T13:41:06","modified_gmt":"2025-11-25T13:41:06","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/www.simtaly.com\/ro\/termeni-si-conditii\/","title":{"rendered":"Termeni \u0219i condi\u021bii"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1427\" class=\"elementor elementor-1427\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-913f3fd e-flex e-con-boxed e-con e-parent\" data-id=\"913f3fd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-202bf3b elementor-widget elementor-widget-heading\" data-id=\"202bf3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Termeni \u0219i condi\u021bii pentru simtaly.com<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9011448 e-flex e-con-boxed e-con e-parent\" data-id=\"9011448\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb22c6b e-flex e-con-boxed e-con e-parent\" data-id=\"eb22c6b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34920a3 elementor-widget elementor-widget-spacer\" data-id=\"34920a3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-625ddaa elementor-widget elementor-widget-spacer\" data-id=\"625ddaa\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5784496 elementor-widget elementor-widget-text-editor\" data-id=\"5784496\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"terms\" style=\"font-family: Arial, sans-serif; line-height: 1.6; color: #222;\">\n<p><strong>Ultima actualizare:<\/strong> 24.10.2025&nbsp;<\/p>\n<p><strong>Furnizor:<\/strong> DALASON GmbH, Lindenstr. 82, 50674 K\u00f6ln, Germania<br><strong>Email:<\/strong> <a href=\"mailto:support@simtaly.com\">support@simtaly.com<\/a><br><strong>Chat live WhatsApp:<\/strong> <a title=\"tel:16505474744\" href=\"tel:16505474744\" target=\"_blank\" rel=\"noopener noreferrer\">+16505474744<\/a><\/p>\n<h3>1. Domeniu de aplicare \u0219i aplicabilitate<\/h3>\n<p>Ace\u0219ti Termeni \u0219i condi\u021bii (\"Termeni\") reglementeaz\u0103 achizi\u021bionarea \u0219i utilizarea produselor eSIM \u0219i a serviciilor conexe (\"Servicii\") furnizate prin intermediul site-ului simtaly.com (\"Site\") operat de DALASON GmbH (\"Compania\", \"noi\", \"ne\" sau \"nostru\").<\/p>\n<p>Prin achizi\u021bionarea sau utilizarea oric\u0103rui Serviciu, dumneavoastr\u0103 (\"Client\", \"dumneavoastr\u0103\") sunte\u021bi de acord s\u0103 respecta\u021bi ace\u0219ti Termeni.<\/p>\n<p>Clien\u021bii trebuie s\u0103 aib\u0103 cel pu\u021bin 18 ani \u0219i s\u0103 aib\u0103 capacitatea legal\u0103 de a \u00eencheia contracte obligatorii.<\/p>\n<h3>2. Descrierea serviciului<\/h3>\n<p>Simtaly ofer\u0103 profiluri eSIM digitale pentru conectivitatea datelor mobile (\"eSIM-uri\").<\/p>\n<p>Dup\u0103 cump\u0103rare, eSIM-urile sunt livrate electronic prin e-mail, incluz\u00e2nd op\u021biuni de instalare prin cod QR, link direct (dispozitive Apple) sau configurare manual\u0103.<\/p>\n<p>Pentru a utiliza eSIM, trebuie s\u0103 ave\u021bi:<\/p>\n<ul>\n<li>un dispozitiv compatibil cu eSIM \u0219i deblocat \u0219i<\/li>\n<li>roaming activat pentru profilul eSIM.<\/li>\n<\/ul>\n<p>Sistemul eSIM devine activ atunci c\u00e2nd se conecteaz\u0103 pentru prima dat\u0103 la o re\u021bea acceptat\u0103 inclus\u0103 \u00een planul achizi\u021bionat.<\/p>\n<h3>3. Tipuri de tarife \u0219i utilizarea datelor<\/h3>\n<p>Simtaly ofer\u0103:<\/p>\n<ul>\n<li>Planuri de date nelimitate cu o alocare zilnic\u0103 de mare vitez\u0103. Dup\u0103 aceast\u0103 limit\u0103, viteza este redus\u0103 p\u00e2n\u0103 la re\u00eennoire (la fiecare 24 de ore, \u00een func\u021bie de ora de activare ini\u021bial\u0103). Clien\u021bii pot achizi\u021biona pachete Day Boost pentru a restabili viteza maxim\u0103 a datelor pentru restul perioadei curente de 24 de ore.<\/li>\n<li>Pachete de date prepl\u0103tite, care includ un volum fix de date disponibil la viteza maxim\u0103 p\u00e2n\u0103 la consumare.<\/li>\n<\/ul>\n<p>Planurile sunt valabile pentru durata specificat\u0103 la cump\u0103rare.<\/p>\n<p>Nu este un defect dac\u0103 anumite re\u021bele locale nu sunt disponibile, cu condi\u021bia ca cel pu\u021bin o re\u021bea inclus\u0103 \u00een \u021bara de destina\u021bie s\u0103 func\u021bioneze.<\/p>\n<h3>4. Procesul de comand\u0103 \u0219i formarea contractului<\/h3>\n<p>Prin finalizarea procesului de achizi\u021bie pe simtaly.com, prezenta\u021bi o ofert\u0103 obligatorie de achizi\u021bionare a unui eSIM.<\/p>\n<p>Contractul este \u00eencheiat odat\u0103 ce v\u0103 confirm\u0103m electronic comanda (confirmare prin e-mail).<\/p>\n<p>Pentru a finaliza achizi\u021bia, trebuie s\u0103 furniza\u021bi:<\/p>\n<ul>\n<li>adresa dvs. de e-mail (pentru livrarea eSIM),<\/li>\n<li>num\u0103rul dvs. de telefon mobil \u0219i<\/li>\n<li>loca\u021bia dvs. curent\u0103, pentru a calcula corect taxa pe valoarea ad\u0103ugat\u0103 (TVA) aplicabil\u0103.<\/li>\n<\/ul>\n<h3>5. Plata \u0219i stabilirea pre\u021burilor<\/h3>\n<p>Plata este procesat\u0103 \u00een siguran\u021b\u0103 prin Stripe.<\/p>\n<p>Toate pre\u021burile sunt afi\u0219ate cu TVA inclus, care se calculeaz\u0103 \u00een func\u021bie de loca\u021bia dumneavoastr\u0103 declarat\u0103.<\/p>\n<p>Nu se aplic\u0103 taxe suplimentare sau ascunse \u00een afara pre\u021bului de achizi\u021bie a eSIM \u0219i a oric\u0103ror pachete suplimentare.<\/p>\n<h3>6. Livrare<\/h3>\n<p>eSIM-urile sunt livrate digital prin e-mail imediat dup\u0103 confirmarea pl\u0103\u021bii.<\/p>\n<p>Clientul este responsabil pentru asigurarea faptului c\u0103 set\u0103rile de e-mail permit primirea de mesaje automate \u0219i coduri QR.<\/p>\n<h3>7. Restituiri \u0219i anul\u0103ri<\/h3>\n<p>Pute\u021bi solicita o rambursare \u00een termen de \u0219ase (6) luni de la cump\u0103rare numai dac\u0103 eSIM-ul nu a fost activat.<\/p>\n<p>Odat\u0103 activat (adic\u0103 atunci c\u00e2nd se conecteaz\u0103 pentru prima dat\u0103 la o re\u021bea acceptat\u0103), produsul este considerat utilizat \u0219i nu este posibil\u0103 rambursarea.<\/p>\n<p>Restituirile vor fi procesate folosind aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 pentru cump\u0103rare.<\/p>\n<p>Pentru detalii, v\u0103 rug\u0103m s\u0103 consulta\u021bi site-ul nostru <a href=\"https:\/\/www.simtaly.com\/ro\/politica-de-returnare\/\" rel=\"nofollow noopener\" target=\"_blank\">Politica de rambursare \u0219i anulare<\/a>.<\/p>\n<\/div>\n<div class=\"terms\" style=\"font-family: Arial, sans-serif; line-height: 1.6; color: #222;\">\n<h3>8. Asisten\u021b\u0103 pentru clien\u021bi<\/h3>\n<p>Simtaly urm\u0103re\u0219te satisfac\u021bia maxim\u0103 a clien\u021bilor.<\/p>\n<p>Dac\u0103 sunte\u021bi nemul\u021bumit de produsul dvs. sau \u00eent\u00e2mpina\u021bi dificult\u0103\u021bi tehnice, pute\u021bi contacta echipa noastr\u0103 de asisten\u021b\u0103 \u00een orice moment prin:<\/p>\n<ul>\n<li>Email:&nbsp;<a href=\"#\" class=\"simtaly-email-obfuscated\" data-email=\"ZmhjY2JlZ0BmdnpnbnlsLnBieg==\" aria-label=\"Email address (requires JavaScript)\">support@simtaly.com<\/a><noscript><span class=\"simtaly-email-noscript\">support [at] simtaly [dot] com <small>(enable JavaScript to view email)<\/small><\/span><\/noscript><\/li>\n<li>Mesager: <a href=\"https:\/\/wa.me\/16505474744\" rel=\"nofollow noopener\" target=\"_blank\">Face\u021bi clic aici pentru a \u00eencepe un chat Whatsapp<\/a><\/li>\n<\/ul>\n<h3>9. R\u0103spundere<\/h3>\n<p>Serviciul este furnizat \"CUM ESTE\" \u0219i \"CUM ESTE DISPONIBIL\", f\u0103r\u0103 garan\u021bii de niciun fel.<\/p>\n<p>\u00cen m\u0103sura maxim\u0103 permis\u0103 de lege, DALASON GmbH declin\u0103 orice r\u0103spundere pentru:<\/p>\n<ul>\n<li>orice \u00eentrerupere, indisponibilitate sau func\u021bionare defectuoas\u0103 a Serviciului,<\/li>\n<li>compatibilitatea cu anumite dispozitive sau programe software,<\/li>\n<li>performan\u021ba re\u021belei sau limit\u0103rile de acoperire \u0219i<\/li>\n<li>daune indirecte, accidentale sau consecvente.<\/li>\n<\/ul>\n<p>Nu garant\u0103m func\u021bionarea ne\u00eentrerupt\u0103 sau f\u0103r\u0103 erori \u0219i nici faptul c\u0103 toate re\u021belele sau vitezele vor fi disponibile \u00een orice moment.<\/p>\n<p>Unele jurisdic\u021bii nu permit astfel de excluderi, caz \u00een care r\u0103spunderea este limitat\u0103 la limita minim\u0103 impus\u0103 de lege.<\/p>\n<h3>10. Proprietatea intelectual\u0103<\/h3>\n<p>Toate m\u0103rcile comerciale, logo-urile \u0219i numele de marc\u0103 care apar pe acest site web sunt proprietatea proprietarilor respectivi.<\/p>\n<p>Utilizarea acestor m\u0103rci nu implic\u0103 nicio afiliere sau aprobare, cu excep\u021bia cazului \u00een care se men\u021bioneaz\u0103 \u00een mod expres.<\/p>\n<h3>11. Linkuri c\u0103tre site-uri web ale ter\u021bilor<\/h3>\n<p>Serviciul nostru poate include linkuri c\u0103tre site-uri sau servicii externe operate de ter\u021bi.<\/p>\n<p>Nu avem niciun control \u0219i nu ne asum\u0103m nicio responsabilitate pentru con\u021binutul, politicile sau practicile acestora.<\/p>\n<p>Utilizarea serviciilor ter\u021bilor se face pe propriul risc.<\/p>\n<p>V\u0103 recomand\u0103m s\u0103 citi\u021bi termenii \u0219i politicile de confiden\u021bialitate ale oric\u0103ror site-uri ter\u021be pe care le vizita\u021bi.<\/p>\n<h3>12. Competen\u021ba juridic\u0103 \u0219i legea aplicabil\u0103<\/h3>\n<p>Ace\u0219ti Termeni sunt reglementa\u021bi de legisla\u021bia Republicii Federale Germania, cu excep\u021bia dispozi\u021biilor privind conflictul de legi.<\/p>\n<p>\u00cen cazul \u00een care este posibil din punct de vedere juridic \u00een conformitate cu reglement\u0103rile UE, K\u00f6ln (Germania) va fi locul de jurisdic\u021bie.<\/p>\n<h3>13. Solu\u021bionarea litigiilor<\/h3>\n<p>Dac\u0103 ave\u021bi o pl\u00e2ngere sau o disput\u0103 cu privire la Serviciu, sunte\u021bi de acord s\u0103 \u00eencerca\u021bi mai \u00eent\u00e2i s\u0103 o rezolva\u021bi informal prin contactarea echipei noastre de asisten\u021b\u0103.<\/p>\n<p>\u00cen caz de nerezolvare, pute\u021bi accesa platformele UE de solu\u021bionare online a litigiilor sau op\u021biunile de arbitraj aplicabile consumatorilor \u00een temeiul legisla\u021biei UE.<\/p>\n<h3>14. Respectarea legilor Statelor Unite<\/h3>\n<p>Declara\u021bi \u0219i garanta\u021bi c\u0103:<\/p>\n<ul>\n<li>(i) nu v\u0103 afla\u021bi \u00eentr-o \u021bar\u0103 supus\u0103 unui embargo din partea guvernului SUA sau desemnat\u0103 ca sprijinind terorismul \u0219i<\/li>\n<li>(ii) nu figura\u021bi pe nicio list\u0103 de p\u0103r\u021bi interzise sau restric\u021bionate a guvernului SUA.<\/li>\n<\/ul>\n<h3>15. Modific\u0103ri ale termenilor<\/h3>\n<p>Ne rezerv\u0103m dreptul de a modifica ace\u0219ti Termeni \u00een orice moment, la propria noastr\u0103 discre\u021bie.<\/p>\n<p>\u00cen cazul \u00een care modific\u0103rile sunt semnificative, vom depune eforturi rezonabile pentru a oferi un preaviz de cel pu\u021bin 30 de zile \u00eenainte de intrarea \u00een vigoare a noilor Termeni.<\/p>\n<p>Utilizarea \u00een continuare a Serviciului dup\u0103 data intr\u0103rii \u00een vigoare a Termenilor revizui\u021bi constituie acceptarea acestor modific\u0103ri.<\/p>\n<h3>16. Severabilitatea<\/h3>\n<p>\u00cen cazul \u00een care orice prevedere a acestor Termeni este considerat\u0103 invalid\u0103 sau inaplicabil\u0103, celelalte prevederi vor r\u0103m\u00e2ne \u00een vigoare \u0219i efect.<\/p>\n<h3>17. Limba \u0219i prioritatea<\/h3>\n<p>Ace\u0219ti Termeni sunt furniza\u021bi \u00een limba englez\u0103.<\/p>\n<p>Traducerile \u00een alte limbi sunt doar pentru comoditate.<\/p>\n<p>\u00cen caz de conflict sau ambiguitate, versiunea \u00een limba englez\u0103 va prevala.<\/p>\n<\/div>\n<h5><strong>Dac\u0103 ave\u021bi \u00eentreb\u0103ri suplimentare, nu ezita\u021bi s\u0103 ne contacta\u021bi:<\/strong><\/h5>\n<p><strong style=\"font-size: 16px;\">Email:<\/strong> <a style=\"font-size: 16px; background-color: #ffffff;\" href=\"mailto:support@simtaly.com\">support@simtaly.com<\/a><br><strong>Chat live WhatsApp:<\/strong> <a title=\"tel:16505474744\" href=\"tel:16505474744\" target=\"_blank\" rel=\"noopener noreferrer\">+16505474744<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions for simtaly.com Last updated: 24.10.2025&nbsp; Provider: DALASON GmbH, Lindenstr. 82, 50674 Cologne, GermanyEmail: support@simtaly.comWhatsApp Live Chat: +16505474744 [&hellip;]<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1427","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/pages\/1427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/comments?post=1427"}],"version-history":[{"count":46,"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/pages\/1427\/revisions"}],"predecessor-version":[{"id":3770,"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/pages\/1427\/revisions\/3770"}],"wp:attachment":[{"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/media?parent=1427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}