{"id":1421,"date":"2025-09-12T09:06:05","date_gmt":"2025-09-12T09:06:05","guid":{"rendered":"https:\/\/www.simtaly.com\/?page_id=1421"},"modified":"2025-11-27T05:45:43","modified_gmt":"2025-11-27T05:45:43","slug":"politica-de-confidentialitate","status":"publish","type":"page","link":"https:\/\/www.simtaly.com\/ro\/politica-de-confidentialitate\/","title":{"rendered":"Politica de confiden\u021bialitate"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1421\" class=\"elementor elementor-1421\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-913f3fd e-flex e-con-boxed e-con e-parent\" data-id=\"913f3fd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-202bf3b elementor-widget elementor-widget-heading\" data-id=\"202bf3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica de confiden\u021bialitate pentru simtaly.com<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9011448 e-flex e-con-boxed e-con e-parent\" data-id=\"9011448\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb22c6b e-flex e-con-boxed e-con e-parent\" data-id=\"eb22c6b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e9a051 elementor-widget elementor-widget-spacer\" data-id=\"7e9a051\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75ec6f9 elementor-widget elementor-widget-spacer\" data-id=\"75ec6f9\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5784496 elementor-widget elementor-widget-text-editor\" data-id=\"5784496\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"privacy-policy\" style=\"font-family: Arial, sans-serif; line-height: 1.6; color: #222;\"><p><strong>Ultima actualizare:<\/strong> 24.10.2025<\/p><p><strong>Furnizor:<\/strong> DALASON GmbH, Lindenstr. 82, 50674 K\u00f6ln, Germania<br \/><strong>Email:<\/strong> support@simtaly.com<br \/><strong>Chat live WhatsApp:<\/strong> +16505474744<\/p><h3>1. Introducere<\/h3><p>Aceast\u0103 politic\u0103 de confiden\u021bialitate explic\u0103 modul \u00een care DALASON GmbH (\"Simtaly\", \"noi\", \"al nostru\" sau \"noi\") colecteaz\u0103, utilizeaz\u0103 \u0219i protejeaz\u0103 datele dvs. cu caracter personal atunci c\u00e2nd vizita\u021bi simtaly.com (\"Site\") sau utiliza\u021bi serviciile noastre eSIM (\"Servicii\").<\/p><p>Respect\u0103m Regulamentul general privind protec\u021bia datelor (GDPR), Legea federal\u0103 german\u0103 privind protec\u021bia datelor (BDSG) \u0219i alte legi aplicabile privind confiden\u021bialitatea.<\/p><p>Prin utilizarea site-ului nostru web sau a serviciilor noastre, sunte\u021bi de acord cu prezenta politic\u0103 de confiden\u021bialitate.<\/p><h3>2. Operator de date<\/h3><p><strong>DALASON GmbH<\/strong><br \/>Lindenstr. 82, 50674 K\u00f6ln, Germania<br \/>Email: <a href=\"mailto:support@simtaly.com\">support@simtaly.com<\/a><br \/>Directori executivi: Andreas Damek, Chung-U Son<\/p><h3>3. Ce date colect\u0103m<\/h3><p><strong>a) Informa\u021biile pe care le furniza\u021bi<\/strong><\/p><p>Colect\u0103m datele cu caracter personal pe care le furniza\u021bi \u00een mod voluntar \u00een timpul verific\u0103rii sau comunic\u0103rii:<\/p><ul><li>Nume (dac\u0103 este furnizat)<\/li><li>Adresa de e-mail (pentru livrarea eSIM)<\/li><li>Num\u0103rul de telefon mobil (pentru verificarea sau livrarea SMS-urilor)<\/li><li>\u021aara de re\u0219edin\u021b\u0103 (pentru calcularea TVA)<\/li><li>Detalii de plat\u0103 (procesate \u00een siguran\u021b\u0103 prin Stripe)<\/li><li>Mesaje \u0219i coresponden\u021b\u0103 (prin Zendesk, WhatsApp Business sau e-mail)<\/li><\/ul><p><strong>b) Date colectate automat<\/strong><\/p><p>Atunci c\u00e2nd vizita\u021bi site-ul nostru, putem colecta automat:<\/p><ul><li>Adresa IP \u0219i loca\u021bia aproximativ\u0103<\/li><li>Tipul de browser, sistemul de operare \u0219i informa\u021biile despre dispozitiv<\/li><li>Data, ora \u0219i durata vizitei dvs.<\/li><li>Referitor URL<\/li><li>Pagini vizitate \u0219i ac\u021biuni \u00eentreprinse<\/li><\/ul><p>Aceste informa\u021bii ne ajut\u0103 s\u0103 \u00eembun\u0103t\u0103\u021bim performan\u021ba, s\u0103 detect\u0103m fraudele \u0219i s\u0103 optimiz\u0103m experien\u021ba utilizatorului.<\/p><p><strong>c) Date de activare eSIM<\/strong><\/p><p>Pentru a furniza \u0219i gestiona eSIM-uri, putem prelucra:<\/p><ul><li>Identificatorii dispozitivului (IMEI, EID, ICCID, dup\u0103 caz)<\/li><li>Timestamps de conectare<\/li><li>\u021aara sau re\u021beaua de activare<\/li><\/ul><p>Aceste detalii sunt necesare pentru furnizarea \u0219i depanarea eSIM.<\/p><h3>4. Temei juridic pentru prelucrare<\/h3><p>Prelucr\u0103m datele dvs. \u00een conformitate cu urm\u0103toarele baze GDPR:<\/p><ul><li>Art. 6 alineatul (1) litera (b) - executarea unui contract (achizi\u021bionarea \u0219i livrarea de eSIM-uri)<\/li><li>Art. 6 alineatul (1) litera (c) - respectarea obliga\u021biilor legale (TVA, facturare, p\u0103strare)<\/li><li>Art. 6 alineatul (1) litera (f) - interese legitime (analiz\u0103, prevenirea fraudei, \u00eembun\u0103t\u0103\u021birea serviciilor)<\/li><li>Art. 6(1)(a) - consim\u021b\u0103m\u00e2nt (module cookie de marketing, newsletter, retargeting)<\/li><\/ul><p>V\u0103 pute\u021bi retrage consim\u021b\u0103m\u00e2ntul \u00een orice moment prin intermediul set\u0103rilor cookie sau contact\u00e2ndu-ne.<\/p><h3>5. Utilizarea serviciilor ter\u021bilor<\/h3><p><strong>a) Procesarea pl\u0103\u021bilor - Stripe<\/strong><br \/>Pl\u0103\u021bile sunt gestionate de Stripe Payments Europe Ltd., datele fiind transmise direct c\u0103tre Stripe pentru procesare.<br \/>Politica de confiden\u021bialitate: <a href=\"https:\/\/stripe.com\/privacy\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">https:\/\/stripe.com\/privacy<\/a><\/p><p><strong>b) Asisten\u021b\u0103 pentru clien\u021bi - Zendesk<\/strong><br \/>Utiliz\u0103m Zendesk, Inc. pentru a gestiona solicit\u0103rile clien\u021bilor prin e-mail \u0219i messenger.<br \/>Zendesk poate stoca datele de comunicare \u00een UE sau \u00een SUA \u00een conformitate cu m\u0103surile de protec\u021bie adecvate.<br \/>Politica de confiden\u021bialitate: <a href=\"https:\/\/www.zendesk.com\/company\/privacy\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">https:\/\/www.zendesk.com\/company\/privacy\/<\/a><\/p><p><strong>c) Mesagerie - WhatsApp Business<\/strong><br \/>Mesajele de asisten\u021b\u0103 prin WhatsApp Business sunt procesate de WhatsApp Ireland Limited (Meta Platforms).<br \/>Mesajele dvs. pot fi transmise c\u0103tre servere din afara UE.<br \/>Politica de confiden\u021bialitate: <a href=\"https:\/\/www.whatsapp.com\/legal\/privacy-policy-eea\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">https:\/\/www.whatsapp.com\/legal\/privacy-policy-eea<\/a><\/p><p><strong>d) Analiz\u0103 - Google Analytics<\/strong><br \/>Utiliz\u0103m Google Analytics 4 pentru a analiza interac\u021biunile vizitatorilor.<br \/>Pot fi prelucrate date precum adresa IP (scurtat\u0103\/anonimizat\u0103), comportamentul sesiunii \u0219i informa\u021bii despre dispozitiv.<br \/>Google Ireland Ltd. ac\u021bioneaz\u0103 \u00een calitate de procesator al nostru \u00een conformitate cu GDPR.<br \/>Politica de confiden\u021bialitate: <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">https:\/\/policies.google.com\/privacy<\/a><\/p><p><strong>e) Publicitate - Facebook\/Meta Pixel<\/strong><br \/>Utiliz\u0103m Meta (Facebook) Pixel pentru publicitate \u0219i retargetare.<br \/>Acest instrument urm\u0103re\u0219te comportamentul utilizatorilor pentru a furniza anun\u021buri relevante pe platformele Meta.<br \/>Prelucrarea se bazeaz\u0103 pe consim\u021b\u0103m\u00e2ntul dumneavoastr\u0103 [articolul 6 alineatul (1) litera (a) din GDPR].<br \/>Politica de confiden\u021bialitate: <a href=\"https:\/\/www.facebook.com\/privacy\/policy\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">https:\/\/www.facebook.com\/privacy\/policy<\/a><\/p><p><strong>f) Parteneri de furnizare SMS \u0219i eSIM<\/strong><br \/>Cooper\u0103m cu furnizori de telecomunica\u021bii ter\u021bi pentru:<\/p><ul><li>Generarea eSIM \u0219i livrarea codului QR<\/li><li>Verificare \u0219i notific\u0103ri prin SMS<\/li><\/ul><p>Ace\u0219ti parteneri ac\u021bioneaz\u0103 ca procesatori de date \u00een conformitate cu Art. 28 GDPR \u0219i proceseaz\u0103 numai ceea ce este necesar pentru a v\u0103 \u00eendeplini comanda.<\/p><h3>6. Stocarea \u0219i p\u0103strarea datelor<\/h3><p>Datele dumneavoastr\u0103 cu caracter personal sunt p\u0103strate doar at\u00e2t timp c\u00e2t este necesar pentru scopurile declarate:<\/p><ul><li>Date privind achizi\u021biile \u0219i facturarea: p\u00e2n\u0103 la 10 ani (p\u0103strare fiscal\u0103\/legal\u0103)<\/li><li>Jurnale de asisten\u021b\u0103 \u0219i comunicare: p\u00e2n\u0103 la 3 ani de la ultimul contact<\/li><li>Date analitice \u0219i de marketing: p\u00e2n\u0103 la 26 de luni, cu excep\u021bia cazului \u00een care sunt retrase mai devreme<\/li><\/ul><p>Dup\u0103 expirare, datele vor fi \u0219terse \u00een siguran\u021b\u0103 sau anonimizate.<\/p><h3>7. Schimbul de date<\/h3><p>Nu vindem sau \u00eenchiriem datele dumneavoastr\u0103.<\/p><p>Schimb\u0103m date numai cu:<\/p><ul><li>Angaja\u021bi \u0219i procesatori autoriza\u021bi (de exemplu, Stripe, Zendesk, Google)<\/li><li>Autorit\u0103\u021bile judiciare, atunci c\u00e2nd este necesar prin lege<\/li><li>Furnizori tehnici pentru furnizarea sau comunicarea eSIM<\/li><\/ul><p>To\u021bi partenerii sunt lega\u021bi prin acorduri de prelucrare a datelor (DPA) \u00een conformitate cu GDPR.<\/p><h3>8. Transferuri interna\u021bionale de date<\/h3><p>Unii parteneri (de exemplu, Google, Meta, Zendesk) pot prelucra date \u00een Statele Unite sau \u00een alte \u021b\u0103ri din afara UE.<\/p><p>Transferurile se bazeaz\u0103 pe clauze contractuale standard (SCC) aprobate de Comisia European\u0103 sau pe garan\u021bii echivalente.<\/p><h3>9. Module cookie \u0219i urm\u0103rire<\/h3><p>Utiliz\u0103m module cookie \u0219i tehnologii similare pentru:<\/p><ul><li>Gestionarea sesiunii \u0219i func\u021bionarea site-ului<\/li><li>Analiz\u0103 \u0219i optimizarea performan\u021bei<\/li><li>Publicitate \u0219i remarketing (Meta, Google Ads)<\/li><\/ul><p>V\u0103 pute\u021bi ajusta preferin\u021bele privind modulele cookie \u00een orice moment prin intermediul Bannerului nostru de consim\u021b\u0103m\u00e2nt privind modulele cookie sau prin set\u0103rile browserului dvs.<\/p><p>Refuzarea cookie-urilor neesen\u021biale nu va afecta func\u021bionalitatea serviciilor esen\u021biale.<\/p><h3>10. Drepturile dumneavoastr\u0103 (GDPR)<\/h3><p>Ave\u021bi urm\u0103toarele drepturi \u00een conformitate cu GDPR:<\/p><ul><li>Accesul la datele dumneavoastr\u0103 cu caracter personal (articolul 15)<\/li><li>Rectificarea datelor inexacte (art. 16)<\/li><li>\u0218tergerea (\"Dreptul de a fi uitat\") (articolul 17)<\/li><li>Restric\u021bionarea prelucr\u0103rii (articolul 18)<\/li><li>Portabilitatea datelor (articolul 20)<\/li><li>Obiec\u021bia la prelucrare (art. 21)<\/li><li>Retragerea consim\u021b\u0103m\u00e2ntului [articolul 7 alineatul (3)<\/li><\/ul><p>Pentru a v\u0103 exercita aceste drepturi, contacta\u021bi <a href=\"mailto:privacy@simtaly.com\">privacy@simtaly.com<\/a>.<br \/>Vom r\u0103spunde \u00een termen de 30 de zile, \u00een conformitate cu GDPR.<\/p><h3>11. Securitatea datelor<\/h3><p>Implement\u0103m m\u0103suri tehnice \u0219i organiza\u021bionale (criptare TLS, servere securizate, acces limitat) pentru a v\u0103 proteja datele \u00eempotriva accesului neautorizat, modific\u0103rii sau pierderii.<\/p><p>\u00cen ciuda eforturilor noastre, nicio metod\u0103 de transmitere pe internet nu este complet sigur\u0103. Utiliza\u021bi serviciile noastre pe propriul risc.<\/p><h3>12. Minori<\/h3><p>Serviciile noastre nu sunt destinate persoanelor sub 18 ani.<br \/>Nu colect\u0103m \u00een mod deliberat date cu caracter personal de la minori.<\/p><h3>13. Modific\u0103ri ale prezentei politici de confiden\u021bialitate<\/h3><p>Putem actualiza periodic prezenta Politic\u0103 de confiden\u021bialitate.<br \/>Modific\u0103rile materiale vor fi anun\u021bate pe site-ul nostru web \u0219i, dup\u0103 caz, prin e-mail.<br \/>Utilizarea \u00een continuare a Serviciului dup\u0103 modific\u0103ri implic\u0103 acceptarea.<\/p><h3>14. Contact \u0219i reclama\u021bii<\/h3><p>Pentru \u00eentreb\u0103ri sau reclama\u021bii legate de confiden\u021bialitate, v\u0103 rug\u0103m s\u0103 contacta\u021bi: <a href=\"mailto:privacy@simtaly.com\">privacy@simtaly.com<\/a><\/p><p>De asemenea, ave\u021bi dreptul de a depune o pl\u00e2ngere la Autoritatea pentru protec\u021bia datelor din Renania de Nord-Westfalia (Landesbeauftragte f\u00fcr Datenschutz und Informationsfreiheit NRW) sau la autoritatea dumneavoastr\u0103 local\u0103 de supraveghere.<\/p><h3>15. Versiunea englez\u0103 prevaleaz\u0103<\/h3><p>Prezenta politic\u0103 de confiden\u021bialitate este prezentat\u0103 \u00een limba englez\u0103 pentru claritate juridic\u0103.<br \/>Traducerile sunt doar pentru comoditate. \u00cen caz de conflict, versiunea \u00een limba englez\u0103 va prevala.<\/p><\/div><h5>Dac\u0103 ave\u021bi \u00eentreb\u0103ri suplimentare, nu ezita\u021bi s\u0103 ne contacta\u021bi:<\/h5><p><strong>Email:<\/strong> <a href=\"mailto:support@simtaly.com\">support@simtaly.com<\/a><br \/><strong>Chat live WhatsApp:<\/strong> \u202a<a href=\"https:\/\/wa.me\/16505474744\" rel=\"nofollow noopener\" target=\"_blank\">+16505474744<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy for simtaly.com Last updated: 24.10.2025 Provider: DALASON GmbH, Lindenstr. 82, 50674 Cologne, GermanyEmail: support@simtaly.comWhatsApp Live Chat: \u202a+16505474744 1. [&hellip;]<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1421","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/pages\/1421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/comments?post=1421"}],"version-history":[{"count":32,"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/pages\/1421\/revisions"}],"predecessor-version":[{"id":3875,"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/pages\/1421\/revisions\/3875"}],"wp:attachment":[{"href":"https:\/\/www.simtaly.com\/ro\/wp-json\/wp\/v2\/media?parent=1421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}