{"id":3631,"date":"2025-11-18T16:20:33","date_gmt":"2025-11-18T16:20:33","guid":{"rendered":"https:\/\/www.simtaly.com\/?page_id=3631"},"modified":"2025-11-28T22:59:19","modified_gmt":"2025-11-28T21:59:19","slug":"polityka-zwrotow","status":"publish","type":"page","link":"https:\/\/www.simtaly.com\/pl\/polityka-zwrotow\/","title":{"rendered":"Polityka zwrot\u00f3w"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3631\" class=\"elementor elementor-3631\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-913f3fd e-flex e-con-boxed e-con e-parent\" data-id=\"913f3fd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-202bf3b elementor-widget elementor-widget-heading\" data-id=\"202bf3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Polityka zwrot\u00f3w<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9011448 e-flex e-con-boxed e-con e-parent\" data-id=\"9011448\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22ca553 elementor-widget elementor-widget-spacer\" data-id=\"22ca553\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb22c6b e-flex e-con-boxed e-con e-parent\" data-id=\"eb22c6b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5784496 elementor-widget elementor-widget-text-editor\" data-id=\"5784496\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Zwroty i anulowanie<\/h3><p>Naszym celem jest zapewnienie sprawnego, niezawodnego i uczciwego do\u015bwiadczenia dla ka\u017cdego klienta.<\/p><h4>Jakie produkty mog\u0105 zosta\u0107 zwr\u00f3cone?<\/h4><p>U\u017cytkownik mo\u017ce za\u017c\u0105da\u0107 zwrotu pieni\u0119dzy w ci\u0105gu sze\u015bciu (6) miesi\u0119cy od zakupu w ramach naszej gwarancji bez zadawania pyta\u0144, o ile karta eSIM nie zosta\u0142a jeszcze aktywowana.<\/p><p>Karta eSIM jest uznawana za aktywowan\u0105, gdy po raz pierwszy po\u0142\u0105czy si\u0119 z dowoln\u0105 obs\u0142ugiwan\u0105 sieci\u0105. Po aktywacji jest traktowana jako u\u017cywana i zwykle nie kwalifikuje si\u0119 do zwrotu pieni\u0119dzy.<\/p><p>Je\u015bli jednak po aktywacji wyst\u0105pi\u0105 problemy techniczne - na przyk\u0142ad, je\u015bli karta eSIM nie mo\u017ce po\u0142\u0105czy\u0107 si\u0119 z obs\u0142ugiwan\u0105 sieci\u0105 w kraju docelowym - mo\u017cesz skontaktowa\u0107 si\u0119 z naszym zespo\u0142em pomocy technicznej, aby poprosi\u0107 o cz\u0119\u015bciowy lub pe\u0142ny zwrot koszt\u00f3w. Aby pom\u00f3c nam w uczciwym rozwi\u0105zaniu problemu, wymagamy dowod\u00f3w potwierdzaj\u0105cych problem (takich jak zrzuty ekranu, informacje o urz\u0105dzeniu lub komunikaty o b\u0142\u0119dach). Przed z\u0142o\u017ceniem wniosku o zwrot koszt\u00f3w z powodu problem\u00f3w technicznych nale\u017cy skontaktowa\u0107 si\u0119 z naszym zespo\u0142em pomocy technicznej za po\u015brednictwem czatu lub poczty e-mail w celu rozwi\u0105zania problemu.<\/p><h4>Ramy czasowe<\/h4><p>Zwrot lub wymiana zostanie zrealizowana w ci\u0105gu 14 dni.<\/p><h4>Proces zwrotu pieni\u0119dzy<\/h4><p>Aby za\u017c\u0105da\u0107 pe\u0142nego lub cz\u0119\u015bciowego zwrotu pieni\u0119dzy, wy\u015blij wiadomo\u015b\u0107 e-mail na adres support@simtaly.com z pro\u015bb\u0105 o zwrot pieni\u0119dzy. Prosimy o podanie daty i godziny zakupu, a tak\u017ce adresu e-mail, kt\u00f3ry zosta\u0142 u\u017cyty do zakupu. Je\u015bli zakup obejmowa\u0142 wi\u0119cej ni\u017c jeden produkt, nale\u017cy poda\u0107 produkty, kt\u00f3re maj\u0105 zosta\u0107 zwr\u00f3cone. Je\u015bli karta eSIM zosta\u0142a ju\u017c aktywowana, prosimy o do\u0142\u0105czenie dowod\u00f3w potwierdzaj\u0105cych zaistnia\u0142e problemy.<\/p><p>Wszystkie zatwierdzone zwroty b\u0119d\u0105 dokonywane przy u\u017cyciu oryginalnej metody p\u0142atno\u015bci. Je\u015bli zwrot zostanie zatwierdzony, dana karta eSIM zostanie w zamian od\u0142\u0105czona.<\/p><h4>Wymiany<\/h4><p>W ci\u0105gu 6 miesi\u0119cy od zakupu karta eSIM mo\u017ce zosta\u0107 zwr\u00f3cona lub wymieniona na inny produkt w tej samej cenie. Je\u015bli istnieje r\u00f3\u017cnica w cenie nowego produktu, nadp\u0142acona kwota zostanie zwr\u00f3cona na pierwotn\u0105 metod\u0119 p\u0142atno\u015bci lub wszelkie niedop\u0142aty musz\u0105 zosta\u0107 zap\u0142acone przez klienta przed dostaw\u0105 nowego produktu.<\/p><h4>Op\u0142aty<\/h4><p>NIE pobieramy \u017cadnych dodatkowych op\u0142at za \u017c\u0105danie lub przetworzenie zwrotu.<\/p><h4>Kontakt<\/h4><p>Naszym celem jest zapewnienie, aby ka\u017cdy klient czu\u0142 si\u0119 pewnie i by\u0142 pod dobr\u0105 opiek\u0105. Zobowi\u0105zujemy si\u0119 do zawierania uczciwych, rozs\u0105dnych kompromis\u00f3w, gdy jest to konieczne, aby zapewni\u0107 jak najlepsze wra\u017cenia z zakup\u00f3w. W przypadku jakichkolwiek pyta\u0144 prosimy o kontakt pod adresem e-mail <a href=\"mailto:support@simtaly.com\">support@simtaly.com<\/a>.<\/p><h4>Aktualizacje zasad Zastrze\u017cenie<\/h4><p>Od czasu do czasu mo\u017cemy aktualizowa\u0107 niniejsze zasady. Prosimy o zapoznanie si\u0119 z najnowsz\u0105 wersj\u0105 przed zainicjowaniem zwrotu.<\/p><h4>Je\u015bli masz dodatkowe pytania, skontaktuj si\u0119 z nami:<\/h4><p><strong>E-mail:<\/strong> <a href=\"mailto:support@simtaly.com\">support@simtaly.com<\/a><br \/><strong>Czat na \u017cywo WhatsApp:<\/strong> <a href=\"https:\/\/wa.me\/16505474744\" rel=\"nofollow noopener\" target=\"_blank\">+16505474744<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f48aae3 elementor-widget elementor-widget-spacer\" data-id=\"f48aae3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return Policy Refunds and Cancellations We aim to deliver a smooth, reliable, and fair experience for every customer. What products [&hellip;]<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3631","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.simtaly.com\/pl\/wp-json\/wp\/v2\/pages\/3631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.simtaly.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.simtaly.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.simtaly.com\/pl\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.simtaly.com\/pl\/wp-json\/wp\/v2\/comments?post=3631"}],"version-history":[{"count":34,"href":"https:\/\/www.simtaly.com\/pl\/wp-json\/wp\/v2\/pages\/3631\/revisions"}],"predecessor-version":[{"id":3887,"href":"https:\/\/www.simtaly.com\/pl\/wp-json\/wp\/v2\/pages\/3631\/revisions\/3887"}],"wp:attachment":[{"href":"https:\/\/www.simtaly.com\/pl\/wp-json\/wp\/v2\/media?parent=3631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}