{"id":3914,"date":"2025-11-27T15:11:57","date_gmt":"2025-11-27T15:11:57","guid":{"rendered":"https:\/\/www.simtaly.com\/?page_id=3914"},"modified":"2025-11-28T23:02:04","modified_gmt":"2025-11-28T22:02:04","slug":"politique-de-paiement-des-frais-dexpedition","status":"publish","type":"page","link":"https:\/\/www.simtaly.com\/fr\/politique-de-paiement-des-frais-dexpedition\/","title":{"rendered":"Politique d'exp\u00e9dition et de paiement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3914\" class=\"elementor elementor-3914\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-913f3fd e-flex e-con-boxed e-con e-parent\" data-id=\"913f3fd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-202bf3b elementor-widget elementor-widget-heading\" data-id=\"202bf3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique d'exp\u00e9dition et de paiement \u2013 simtaly.com<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9011448 e-flex e-con-boxed e-con e-parent\" data-id=\"9011448\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22ca553 elementor-widget elementor-widget-spacer\" data-id=\"22ca553\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb22c6b e-flex e-con-boxed e-con e-parent\" data-id=\"eb22c6b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5784496 elementor-widget elementor-widget-text-editor\" data-id=\"5784496\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>S'applique \u00e0 tous les produits num\u00e9riques, y compris les services eSIM et eSIM de voyage.<\/p><h3>1. Politique d'exp\u00e9dition<\/h3><h4>Livraison num\u00e9rique des produits eSIM<\/h4><p>Tous les produits eSIM et eSIM de voyage sont livr\u00e9s par voie num\u00e9rique, par e-mail. Aucun envoi physique n'est n\u00e9cessaire.<\/p><h4>D\u00e9lai de livraison<\/h4><ul><li>Livraison gratuite et instantan\u00e9e apr\u00e8s paiement r\u00e9ussi.<\/li><li>L'eSIM est automatiquement envoy\u00e9e \u00e0 l'adresse e-mail fournie lors du paiement.<\/li><li>Dans la plupart des cas, l'e-mail arrive en quelques minutes.<\/li><\/ul><h4>Informations importantes concernant la livraison des e-mails<\/h4><ul><li>Le client est responsable de saisir une adresse e-mail correcte et valide pour recevoir l'eSIM.<\/li><li>Si l'e-mail n'arrive pas dans les minutes qui suivent, veuillez v\u00e9rifier votre dossier spam ou courrier ind\u00e9sirable.<\/li><li>Si vous n'avez pas re\u00e7u l'e-mail concernant l'eSIM dans les 20 minutes, contactez l'assistance :<br \/><a href=\"mailto:support@simtaly.com\"><strong>support@simtaly.com<\/strong><\/a><\/li><li>Le service client r\u00e9pond dans les meilleurs d\u00e9lais et garantit une r\u00e9ponse dans les 24 heures.<\/li><\/ul><h3>2. Politique de paiement<\/h3><h4>Traitement des paiements via Stripe<\/h4><p>Tous les paiements sont trait\u00e9s de mani\u00e8re s\u00e9curis\u00e9e via Stripe. Lors du paiement, les clients verront automatiquement les modes de paiement pris en charge par Stripe dans leur pays respectif. Ceux-ci peuvent inclure :<\/p><ul><li>Cartes de cr\u00e9dit<\/li><li>Cartes de d\u00e9bit<\/li><li>Portefeuilles num\u00e9riques<\/li><li>Autres options de paiement locales<\/li><\/ul><h4>Authentification 3D Secure<\/h4><p>Si la carte de cr\u00e9dit du client prend en charge la technologie 3D-Secure, cette \u00e9tape d'authentification est obligatoire et sera appliqu\u00e9e pendant la transaction.<\/p><h4>Taxes (TVA \/ taxe de vente)<\/h4><ul><li>Les clients doivent s\u00e9lectionner leur pays de facturation lors du paiement afin de garantir l'application des montants de taxe corrects.<\/li><li>Tous les prix affich\u00e9s sur le site web incluent la TVA pour tous les pays du monde entier.<\/li><li>Pour les clients aux \u00c9tats-Unis, les taxes de vente applicables au niveau local ou r\u00e9gional sont automatiquement calcul\u00e9es et ajout\u00e9es lors du paiement.<\/li><\/ul><h5>Si vous avez d'autres questions, n'h\u00e9sitez pas \u00e0 nous contacter :<\/h5><p><strong>Courriel :<\/strong>\u00a0<a href=\"mailto:support@simtaly.com\">support@simtaly.com<\/a><br \/><strong>Chat en direct WhatsApp :<\/strong>\u00a0\u202a<a href=\"https:\/\/wa.me\/16505474744\" target=\"_blank\" rel=\"noopener nofollow\">+16505474744<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f48aae3 elementor-widget elementor-widget-spacer\" data-id=\"f48aae3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Payment Policy \u2013 simtaly.com Applies to all digital products, including eSIM and travel eSIM services. 1. Shipping Policy [&hellip;]<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3914","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.simtaly.com\/fr\/wp-json\/wp\/v2\/pages\/3914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.simtaly.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.simtaly.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.simtaly.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.simtaly.com\/fr\/wp-json\/wp\/v2\/comments?post=3914"}],"version-history":[{"count":10,"href":"https:\/\/www.simtaly.com\/fr\/wp-json\/wp\/v2\/pages\/3914\/revisions"}],"predecessor-version":[{"id":3929,"href":"https:\/\/www.simtaly.com\/fr\/wp-json\/wp\/v2\/pages\/3914\/revisions\/3929"}],"wp:attachment":[{"href":"https:\/\/www.simtaly.com\/fr\/wp-json\/wp\/v2\/media?parent=3914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}