{"id":3631,"date":"2025-11-18T16:20:33","date_gmt":"2025-11-18T16:20:33","guid":{"rendered":"https:\/\/www.simtaly.com\/?page_id=3631"},"modified":"2025-11-28T22:59:19","modified_gmt":"2025-11-28T21:59:19","slug":"tagastamispoliitika","status":"publish","type":"page","link":"https:\/\/www.simtaly.com\/et\/tagastamispoliitika\/","title":{"rendered":"Tagastamispoliitika"},"content":{"rendered":"
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Tagastamispoliitika<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Tagasimaksed ja t\u00fchistamised<\/h3>

Meie eesm\u00e4rk on pakkuda igale kliendile sujuvat, usaldusv\u00e4\u00e4rset ja \u00f5iglast kogemust.<\/p>

Milliseid tooteid saab tagastada?<\/h4>

V\u00f5ite taotleda raha tagasi kuue (6) kuu jooksul p\u00e4rast ostu sooritamist meie k\u00fcsimusteta garantii alusel, kui eSIM-i ei ole veel aktiveeritud.<\/p>

eSIM loetakse aktiveerituks, kui see \u00fchendub esimest korda mis tahes toetatud v\u00f5rku. P\u00e4rast aktiveerimist k\u00e4sitatakse seda kasutatuna ja tavaliselt ei saa seda tagastada.<\/p>

Kui p\u00e4rast aktiveerimist tekivad siiski tehnilised probleemid - n\u00e4iteks kui eSIM ei saa teie sihtriigis toetatud v\u00f5rku \u00fchendada -, v\u00f5ite p\u00f6\u00f6rduda meie klienditoe poole, et taotleda osalist v\u00f5i t\u00e4ielikku raha tagasimaksmist. Et aidata meil probleemi \u00f5iglaselt lahendada, vajame t\u00f5endeid, mis t\u00f5endavad probleemi olemasolu (n\u00e4iteks ekraanipilte, seadme andmeid v\u00f5i veateateid). Enne tagasimakse taotlemist tehniliste probleemide t\u00f5ttu on vaja v\u00f5tta \u00fchendust meie tehnilise toe meeskonnaga chat'i v\u00f5i e-posti teel, et probleemi v\u00f5imalikuks lahendamiseks v\u00f5tta \u00fchendust.<\/p>

Ajakava<\/h4>

Teie tagasimakseid v\u00f5i vahetusi t\u00f6\u00f6deldakse 14 p\u00e4eva jooksul.<\/p>

Tagasimakse protsess<\/h4>

T\u00e4ieliku v\u00f5i osalise tagasimakse taotlemiseks saatke palun e-posti aadressile support@simtaly.com. Palun m\u00e4rkige ostu kuup\u00e4ev ja kellaaeg ning e-posti aadress, mida ostmisel kasutati. Kui ostu h\u00f5lmas rohkem kui \u00fchte toodet, m\u00e4rkige palun tooted, mille eest soovite raha tagasi saada. Kui eSIM on juba aktiveeritud, lisage t\u00f5endid tekkinud probleemide kohta.<\/p>

K\u00f5ik heakskiidetud tagasimaksed v\u00e4ljastatakse algsele makseviisile. Kui tagasimakse on heaks kiidetud, katkestatakse vastutasuks asjaomase eSIMi \u00fchendus.<\/p>

Vahetused<\/h4>

6 kuu jooksul p\u00e4rast ostu sooritamist saab eSIMi tagasi maksta v\u00f5i vahetada teise sama hinnaga toote vastu. Kui uue toote hind erineb, tagastatakse \u00fcle makstud summa algsele makseviisile v\u00f5i tuleb kliendil tasuda mis tahes alakasutatud summa enne uue toote tarnimist.<\/p>

Tasud<\/h4>

Me EI v\u00f5ta tagasimakse taotlemise v\u00f5i t\u00f6\u00f6tlemise eest lisatasusid.<\/p>

Kontakt<\/h4>

Meie eesm\u00e4rk on tagada, et iga klient tunneks end kindlalt ja h\u00e4sti hoituna. Oleme p\u00fchendunud sellele, et teha \u00f5iglasi ja m\u00f5istlikke kompromisse, kui see on vajalik, et pakkuda parimat v\u00f5imalikku ostukogemust. K\u00fcsimuste korral v\u00f5tke meiega \u00fchendust e-posti teel aadressil support@simtaly.com<\/a>.<\/p>

Poliitika uuendused Vastutusest loobumine<\/h4>

Me v\u00f5ime seda poliitikat aeg-ajalt ajakohastada. Palun tutvuge enne tagastamise algatamist viimase versiooniga.<\/p>

Kui teil on lisak\u00fcsimusi, v\u00f5tke meiega julgelt \u00fchendust:<\/h4>

E-post:<\/strong> support@simtaly.com<\/a>
WhatsAppi live-chat:<\/strong> +16505474744<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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